Sangfor Athena MDR - Managed Detection and Response Service
The Cyber Guardian of Your Business
Sangfor Athena MDR (previously known as Sangfor Cyber Guardian MDR) gives you immediate access to enterprise-grade protection from our 400+ global security experts, who proactively detect threats and quickly eliminate data breaches and cyberattacks.
Built for speed, precision, and complete visibility, it’s the trusted partner your in-house team needs to stay ahead of advanced threats.
Discover below how Athena MDR delivers intelligent protection and proactive response in just 7 working days, allowing you to run your business with greater confidence.
Why MDR? In-House Security Operations Challenges
High False Positives & Alert Fatigue
A large volume of alerts from security tools overwhelms limited in-house resources, delays real threat detection, and creates burnout, raising the risk of genuine attacks slipping through.
Talent Shortage & Resource Overload
Hiring skilled security staff is increasingly difficult—often taking months or even years. This leaves existing teams stretched thin and unable to respond effectively to security threats.
Limited Budget but High Security Needs
CISOs and CTOs are under constant pressure to deliver strong security outcomes on tight budgets, but scaling defenses internally demands high upfront investment in tools and talent.
Overreliance on Technology & Automation
With limited in-house resources, security teams often rely heavily on tools to do the job. But without ongoing maintenance and expert verification, mistakes can happen and threats can slip through.
Missing or Ineffective Security Procedures
Even with modern tools in place, many organizations lack the SOPs and policies needed to manage threats effectively, weakening overall protection and response readiness.
Athena MDR Key Features and Capabilities
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Athena MDR security experts monitor your network and endpoints around the clock, checking every alert—even low-level ones—with a mix of automation and expertise. Real threats are escalated while false alarms are filtered out. This means less noise for your team, allowing you to focus on real issues instead of going through thousands of alerts every day yourself.
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Athena MDR leverages Sangfor’s advanced XDR technology, powered by both traditional AI and generative AI (Sangfor Security GPT). Our multi-layered detection framework delivers high accuracy and minimal false positives, ensuring your business stays protected without the noise or complexity.
Get immediate access into AI-driven detection and response, powered by Sangfor’s own proprietary Security GPT. No need to worry about which tools to buy or how to manage them—our MDR service takes care of it all, so you can focus on protecting your business.
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We combine data from your endpoints and network, and enrich it with threat intelligence. You see both the big picture and detailed context of each threat. You get faster answers, fewer blind spots, and better decisions when stopping threats with our independent opinion and risks advisory based on our experience dealing with industry peers and global customer experiences.
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Our MDR team takes immediate action against threats and vulnerabilities —such as isolating compromised systems and blocking malicious entities—based on pre-approved response plans. This helps minimize impact and prevent attacks from spreading. For remote remediation, our team works with your staff to investigate incidents and remediate any affected systems, ensuring a swift and coordinated recovery.
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With Athena MDR, you get a dedicated Customer Success Manager as your main point of contact, along with communication options based on your preference, including instant messaging, email, and phone. This gives you the convenience of receiving fast, clear answers through the channels you use most—without the need to carry a laptop and log into a portal to contact support. For manual visibility, Athena MDR also provides you with exclusive access to the MDR customer portal with simplified viewing of key statistics and data updates.
Athena MDR's Two-Stage Service Process
Athena MDR is designed to provide accurate and relevant threat notifications and response assistance when credible threats are identified in a customer’s environment. This is achieved through a structured two-stage service process:
Pre-Service Onboarding: A lightweight assessment is conducted to understand the customer’s environment and establish the context in which the service will be rendered.
Service Operations: Ongoing threat detection and response activities, supported by continuous reporting and communication between the customer and our SOC team.
Athena MDR Use Cases
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A top logistic company with multiple branches—each using standalone security tools managed by a small IT team at HQ—was hit by five ransomware attacks in one year. Athena MDR integrated existing tools for correlated analysis, revealing previously undetected threats like lateral movement.
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Reducing Internal Workload and Alert Fatigue
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A toy manufacturer suffered repeated ransomware attacks and lacked the resources to recover or prevent reinfection. In the first few months, Athena MDR uncovered and remediated vulnerabilities that could have contributed to past compromises.
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A government agency needed to establish 24/7 SOC capabilities but lacked the budget to build a full SOC team. Athena MDR provided continuous monitoring and response, helping the agency save around 70% compared to hiring in-house analysts.
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A threat actor executed multiple SQL injection attacks against a top healthcare organization at 2:14 a.m. Athena MDR immediately isolated the affected server and blocked further activity—stopping the threat before the in-house team arrived at work the next day.
Make a Smarter Security Investment with the Sangfor MDR TCO Calculator
Thinking about adopting MDR but unsure about the costs and benefits? The Sangfor MDR TCO Calculator gives you clear, data-driven answers — tailored to your unique environment.
With the calculator, you can:
Compare costs of Sangfor Athena MDR vs. building an in-house SOC.
Estimate ROI by calculating potential savings from preventing data breaches.
Get a ready-made business case report to justify MDR adoption to your stakeholders.
Athena MDR Business Benefits
Minimize Business Impact
Athena MDR minimizes the risk of costly breaches by delivering up to 99% detection accuracy, a low 30-minute Mean Time to Detect (MTTD), and a low Mean Time to Respond (MTTR). This speed and precision reduce operational disruptions, financial losses, and reputational damage.
Cut Costs Without Cutting Corners
Why build a 24/7 SOC in-house when you can access enterprise-grade security services with up to 70% annual savings? With Athena MDR, you avoid heavy investments in tools, staffing, and time—while still receiving reliable protection, expert support, and measurable outcomes.
Ensure Regulatory Compliance
Athena MDR supports compliance by delivering real-time detection, detailed logging, and standardized incident response through an ISO 27001-certified SOC. These capabilities help demonstrate control effectiveness, reduce audit findings, and maintain operational continuity.
Focus on Business Innovation
Athena MDR takes charge of threat detection and response, freeing your team from routine tasks and alert fatigue. This allows your IT team to focus on strategic initiatives like digital transformation and AI integration to drive business growth.